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Return and Refund Policy

Thank you for shopping at Astroriva.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to RRishibani Institute of Vedic Astrology, 1, 33, R B C Rd Ext, Military Camp, Dum Dum, North Dumdum, West Bengal 700028.
  • Services refer to the services you have purchased from us.
  • >Service refers to the Website.
  • Website refers to Astroriva, accessible from https://www.astroriva.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which you have purchased a service from us. Please Note: We may charge a small percentage of the amount as a processing fee..

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: info@astroriva.com

We will reimburse You no later than 14 days from the day on which you raise the return request.

Conditions for Returns

In order for the Services to be eligible for a return, please make sure that:

  • Services were purchased in the last 7 days

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@astroriva.com